Privacy Policy
Last Updated: December 2024
At VKTRY Protein Shot, your privacy and the protection of your personal information are very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or interact with our services. By using our website and services, you consent to the data practices described in this policy.
1. Information We Collect
We collect two types of information from users:
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Personal Information: This includes any information you provide directly to us, such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party payment providers)
- Account login details (if you create an account)
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Non-Personal Information: This includes information collected automatically when you visit our website, such as:
- IP address
- Browser type
- Device information
- Referring URL (the page that brought you to our site)
- Pages you visit on our site
- Cookies and tracking technologies (as described below)
2. How We Use Your Information
We use the information we collect for several purposes, including but not limited to:
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To Process Orders: We use your personal and payment information to complete and deliver your orders, process payments, and manage your account.
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To Improve Our Services: We analyze non-personal data (like site usage and browsing patterns) to improve our website’s functionality, user experience, and overall performance.
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To Communicate with You: We may send you transactional emails related to your orders, shipping updates, and customer service inquiries. Additionally, we may use your email to send promotional content, newsletters, or special offers, but only if you have opted-in to receive such communications.
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For Marketing and Personalization: Based on your preferences and past purchases, we may tailor our marketing materials to better suit your interests.
3. Cookies and Tracking Technologies
To improve your experience on our site, we use cookies and other tracking technologies. These small data files are stored on your device to help us track website usage, remember your preferences, and personalize your experience. You can manage or disable cookies through your browser settings, but doing so may affect your ability to use certain features of the website.
We also use third-party analytics tools, such as Google Analytics, to track user activity on our site and gather insights into website performance. These tools may use cookies or similar technologies to collect anonymous data, such as your IP address and browsing behavior.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our business and provide you with services. These third parties may include:
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Payment Processors: We use secure third-party payment processors (such as Stripe) to handle transactions.
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Shipping Providers: We share your shipping information with carriers like UPS, FedEx, or USPS to fulfill and deliver your orders.
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Marketing and Advertising: We may share non-personal data with marketing partners to provide targeted ads and promotions.
These third-party service providers are obligated to protect your information and use it only for the purposes for which it was shared.
5. Data Security
We take your data security seriously. We use industry-standard security protocols to protect your personal and payment information from unauthorized access, alteration, disclosure, or destruction. This includes the use of SSL encryption for sensitive data transactions and secure payment processing systems.
While we implement strong security measures, please note that no method of online data transmission is 100% secure. Therefore, we cannot guarantee absolute security of your information.
6. Your Choices
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Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or newsletters by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly.
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Access, Correct, or Delete Your Information: You have the right to access, update, or delete the personal information we hold about you. To do so, please contact us using the details below.
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Cookie Preferences: You can control cookie settings through your browser preferences. However, disabling cookies may limit certain features of our website.
7. Children's Privacy
VKTRY Protein Shot does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete it as soon as possible.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your personal data is no longer needed, it will be securely deleted.
9. Third-Party Websites
Our website may contain links to third-party websites for your convenience. These third-party sites have their own privacy policies and practices. We are not responsible for the content or practices of these websites and encourage you to review their privacy policies before providing them with your personal information.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will reflect the date of the most recent revision. By continuing to use our services after such changes, you consent to the updated policy.
